We take our customers’ privacy very seriously and do everything possible to safeguard your trust in us. Below are more details about our privacy policy. We reserve the right to update or change our privacy policy from time to time without prior notice. We request that you review the policy periodically to stay updated. Your use of our website constitutes acceptance of our privacy policy.
Information We Collect
“Your contact details, including name, email address, phone number, and shipping address, are necessary for the shipment of your orders. If you are a registered customer, your website username and password are also required. We may retain your previous order details, transaction information (including product and service pricing details, purchase dates, and payment history), as well as session log information such as navigation details within the website, IP address, browser type, browser language, operating system, and traffic source.
Any email communications directly with the website or our email address, including product or service inquiries, delivery details, disputes, etc., are also stored.
The information listed above enables us to process your orders and understand your behaviors and preferences, allowing us to deliver the best experience to our customers. We may also use this information for marketing purposes, including informing you about deals, offers, new launches, and order status updates. You may choose to opt out of these communications at any time by contacting us via email.
We will use your information, if required, in legal disputes or other legal processes to comply with statutory or regulatory requirements. This includes troubleshooting problems, detecting and preventing errors, fraud, and other criminal or illegal activities, collecting dues or fees owed, enforcing our Terms of Service, preventing abuse of our products and services, and protecting the rights of third parties, other users, or the public.”
Information we do not collect
“We do not store or retain your transaction or banking details, including debit/credit card numbers, cardholder names, expiration dates, CVV codes, or any information required for internet banking or other payment instruments. This sensitive information is securely handled and stored by our payment gateway service provider, (VeriSign Secured and PCI-Compliant), which adheres to the highest standards of safety and security to protect your information. ”
Disclaimer
“Access to your information is maintained by us and may be shared with third parties involved in delivering products to you. Information shared with third parties is provided on a need-to-know basis only.
User-generated content on the website, such as reviews, blogs, online chat, instant messages, discussions, forums, and user testimonials, is not considered personal information and is not governed by this Privacy Policy.
We use the information we collect solely to enhance your experience on our website and with our products and services. We do not rent or sell this information to any third party.
While we take reasonable measures to secure your data once it reaches our website, we do not assume responsibility for data transmitted to our website. We have implemented reasonable safeguards to protect your data while it is on our website.
You have the option to opt out of receiving promotional or marketing communications from us. To remove your contact information from our database, please contact us directly.”